Faq

Our comprehensive FAQ below, has everything you need to know to sell your luxury item to Lux Merchant

There are several ways to contact us. The easiest way is to call us at 020 7734 4799. Alternatively you can email us via info@w1watches.com.

It is understandable that you’d want to be especially cautious when dealing with your luxury items over the internet. We assure you that all measures have been taken to provide the most safe and secure service possible for you. We utilise a fully insured and secure DHL collection service which can be tracked if necessary. Our posting service is both timely and 100% reliable.

We do not charge any fees for our valuations, online or in our boutique.

We do buy most luxury preowned or used goods within reason. Wear and tear is not an issue although it can impact pricing. Contact us for more details.

The most secure and simple way to sell your Rolex watch is to get in touch with our Valuation Team and W1 Watches. We will provide you with a free and fair offer and pay instant cash.

We provide secure shipping internationally so do not hesitate to use our services from other countries.

The most secure and simple way to sell your luxury item is to get in touch with our valuation team via 020 7734 4799 or info@w1watches.com. We provide accurate valuations free of charge.

You can be paid within 20 minutes of your scheduled appointment at our store following an inspection by our experts. Our transactions are both swift and secure. If you are selling internationally, the funds will be transferred into your account as soon as the item undergoes inspection after arrival.

You do not require the original documentation however this would help authenticate the item as well as potentially increase its value.

This depends on several factors such as the condition of your item, if it is accompanied with documents and/or accessories, the current preowned market, whether or not it has been serviced and several other factors too.

The best place to sell your luxury goods is here with us. Visit our store at 28 New Cavendish St Central London, Marylebone. Our experts offer a swift and secure service rivaled by none.

Can we help? Click on the WhatsApp icon to get a quote now.